Sunbed management for hotels & resorts
Lidoro allocates your sunbeds fairly through a coin system. Guests receive their sunbed plan by QR code at check-in, adjust it in their browser – and your team manages everything in the back office.
We are looking for pilot hotels for the [2027] season.
Explained in just over a minute
How fair sunbed allocation works – from check-in at reception to the sunbed by the pool.
The video is in German with German subtitles.
The problem
Anyone who wants a good sunbed has to get up before breakfast. That's not what relaxing looks like.
Towels reserve spots that stay empty for hours – while others can't find a place.
Arguments at the pool tie up your staff and cost you stars on review sites.
How it works
Divide your sunbeds into up to 15 zones, depending on your plan – e.g. pool front row, family pool, garden – and set a coin price per zone.
Each guest gets a budget based on number of people, length of stay and room category.
As soon as reception confirms travellers and ages, the algorithm creates the sunbed plan. The guest scans a QR code – no app download. Families are placed near the family area.
Guests swap, save or upgrade in the app. On site they check in with the QR code on the sunbed.
Coins instead of towels
The coin budget is based on number of people, length of stay and room category. The exact formula stays internal – guests only see the result and what it lets them do.
Skip a pool day and you save coins to spend on a better zone another day.
Children under 5 share a sunbed with their parents – families can still book an extra one. Ages are confirmed at check-in.
Sample calculation. Each hotel sets base values and factors in the back office.
Fair by design
The proposal places families around the kids' pool and family pool first.
Premium spots are limited per stay so that many guests get to enjoy them over the week.
Without check-in by the deadline, the sunbed is released automatically and offered to the waiting list.
Skip a pool day and keep your coins for a better zone.
Returning guests get a loyalty bonus and carry over unused coins. Both are capped, and every new guest is guaranteed premium time.
Guests can buy extra coins, but only up to 20% of their budget. That way the best spots don't go to whoever pays most. You set the price and the limit.
Pricing
Monthly licence by size (annual contract, excl. VAT) – plus 15% on extra coins sold. Every hotel gets its own instance on EU servers. The app is free for your guests.
Up to 150 sunbeds, 1 location
€249 / month
Up to 300 sunbeds, 1 location
€449 / month
Multiple properties
from €399 / property
From the number of people, length of stay and room category. You set the weighting in the back office; guests only see their budget.
Reception can manage bookings for guests in the back office and hand out a printed sunbed plan.
Check-in is possible until 60 minutes after breakfast ends. After that, the sunbed is released and the coins are forfeited in full. Guests who cancel by 09:00 the same morning get 50% back.
Each sunbed can only be assigned once per day – double bookings are technically impossible. In busy zones there is also no first come, first served: guests submit wishes, which are allocated fairly overnight by rotation and lot. Being fast gives no advantage.
Guest data such as number of people, room category and stay are imported via an interface. [Add supported systems]
No. Children under 5 (limit adjustable) share with an adult by default. Parents can book a separate sunbed for coins. Reception confirms ages at check-in.
Yes, but limited: a loyalty bonus and carried-over coins add at most 20% to the budget (adjustable). New guests are guaranteed at least one premium day.
Only to a limited extent: extra coins are capped at a share of the budget (default 20%) and can be disabled entirely.
We'll show you Lidoro in 30 minutes – with your real sunbed layout.